Stephanie Medlock

 

Read client testimonials.

“Absolutely awesome broker who went out of her way to make sure we received and locked in the best possible rate during a time when our home sale closings were delayed a number of times.”

– Rob Davis | via Google

“ These guys were extremely easy to work with throughout the process. They had everything in an easy to follow online workflow. If there was anything outside the norm they were on it and had it resolved very quickly. What impressed me the most was there communication throughout the process. At no point did I not know what was going on with my application. I highly recommend using them for you mortgage needs. You’ll be happy that you did.”

– Derrick Nixon | via Google

“Stephanie was recommended to me and I am happy that she was. I have had a lot of experiences with purchasing homes and the loan process over a few decades. Stephanie and her team were simply a joy to work with and the most responsive team I have ever worked with. I would highly recommend her to anyone new or experienced with this buying and loan process.”

– Kris B. |

“I was referred to Stephanie from my realtor. From the beginning she was always open for questions and made sure I was on top of all my paperwork. She was always able to pencil me in with my crazy schedule and the other team members were always on top of their game. Even when my closing was being pushed a day due to other people not doing their job, they stayed on top of the situation and stayed close in contact to get closed on my place ASAP. Thank you! You guys were all amazing !”

– Chelsea M. |

“I was referred to Stephanie and her team by my daughter, who had used her during their purchase of a new home. I was interested in a refi from out of state. Stephanie was licensed in my state as well as SC. Stephanie ‘s team answered all my questions through the entire process which took place during the pandemic with little to no inconvenience to me. Pleasant professionals ensured a successful outcome for me and my family. Recommend this team to all.”

– Ted B. |

“I don’t even think about looking anywhere else. Stephanie and her team always deliver. A pleasure to work with and I always do better than I had planned.”

– Chris M. |

“Stephanie and her entire team are amazing! We’ve done two of our loans through her and the process was so easy and quick. We were first time home buyers and we refinanced a few years later, she took care of us both times. She explained the process and made sure we had all the information needed, all our questions were answered and closing was easy peasy.”

– Cierra C. |

“Stephanie and team are amazing. They have helped me with 2 loans and both times they were fantastic. Being self employed my loan can be a little complicated , that never seems to be a problem for them. I highly recommend Stephanie and team to anyone that needs help with a mortgage or a refinance.”

– Tim H. |

“First time home buyers and Stephanie did everything she could to get my wife and I approved for the loan we needed. I was concerned because we both were not even 2 years in our new careers but Stephanie got us approved for more than we expected. And she stayed in touch everyday with updates!”

– Benjamin F. |

“Amazing team and easy to work with. They made the process a lot of fun.”

– Jeff K. |

“I highly recommend Stephanie and her team. I didn’t want to deal with a faceless person via a website, so I contacted Stephanie. She was happy to make an appointment and meet with me face to face, before doing business. Stephanie took the time to answer my questions and walked me through the refinance process. My refinance was effortless thanks to Stephanie and her team. I really appreciate the job that they did and was amazed at how quickly I closed.”

– LINDSEY M. |

“Wonderful to work with! Stephanie and her team responded quickly to all my calls and emails. We are so grateful that she was able to work with a quick closing for the purchase of our home!”

– Cindy H. |

“As a real estate broker, I’ve seen firsthand how a loan officer and their financial institution, can make or break the home buying & refinancing experience for my clients. Stephanie Medlock with Benchmark Mortgage has been my preferred lender for nearly a decade. I have complete confidence in entrusting my clients with the Benchmark team and know they will be given utmost in care and service. They are knowledgeable, informative, understanding, patient and always prompt.
When it came time to purchase my own personal home (5/2013) and then again recently to refinance (12/2018) I had no hesitation in making a call to my go to gal. Stephanie and her gang once again exceeded my expectations and made the process as smooth and painless as possible .. I HIGHLY recommend them!”

– Rita L. |

“When I bought my first home in SC, Stephanie walked me through the whole process and was happy to answer any questions I had. So when I bought my second home in NC recently, I had no doubts I wanted to work with Stephanie again! I had a new set of questions and concerns that go along with owning two homes, and once again she guided me along expertly. Most importantly, she makes me feel valued as a client, and that’s why I would go to Stephanie again and recommend anyone else to do the same.”

– Jacob H. |

“Stephanie and her team were phenomenal while we were purchasing our first home with a VA loan. I recommend them to all military families and to anyone who wants a hassle free mortgage loan process. Stephanie never left a question unanswered and always made sure we were in the loop with everything. When it came time to move again, her team recommended another Benchmark branch and they were great as well. After 2 home purchases with Benchmark, I will be using them again if we purchase another home.”

– Ashton L.

“This was the 1st time I bought a house, and Stephanie and her team were terrific in guiding me through the mortgage process. They were also very timely and patient in getting back to me, whether it was via email or (or the occasional evening text!) to answer my questions. I’ll be using Stephanie and her team again!”

– Matthew D.

“Stephanie and her assistants, were a pleasure to deal with. They made a difficult loan possible, and there were no surprises on closing day. I would recommend her to anyone looking for a mortgage!”

– Clay H.

“Working with Stephanie through Benchmark was overall an incredible experience. Though we were first home buyers we honestly felt comfortable with them and their willingness to breakdown the process and explain it step by step.”

– Antonio G.

“Stephaine and her team are some of the most professional and friendly people I’ve ever worked with. They treated me like family! They made it one of the easiest transactions I’ve ever had, they handled everything so I didn’t have to worry! I def recommend them to everyone and look forward to doing business with them in the future!!”

– Jacob G.

“Stephanie and her team did a 5 star job! They were very thorough and set me up for success right off the bat–no surprises. They were great at communicating and always kept me in the loop. I would not hesitate to recommend her to friend and clients.”

– Sallie H.

“My wife and I were referred to Benchmark by our realtor, and we had a fantastic experience as first time home buyers. Stephanie and her team took away all of our headaches from this step of the process which allowed us to focus on other areas of our home buying experience. She was very thorough in her explanations of what each step was and what we needed to provide to them. Stephanie was timely in getting things done, and her communication was always very clear. Whether you are a first time buyer or just looking to move, I would recommend using Benchmark to anyone.”

– Kevin D.

“Hey!! He told me yesterday! Referring you guys to him was the least I could do, it’s an amazing feeling knowing that someone taking care of you that looks at you as a person and not just another number or paycheck. You and your team are absolutely amazing! Thank you again for everything and I will make sure to refer you to anyone else who is looking to purchase as well!! ”

– Donnie E.

“She was wonderful! She anticipated our needs, responded promptly to all communications, referred great services, and was always available.”

– William R.

“Stephanie went above and beyond to make sure my first time buying a home was easier and more enjoyable than I could have ever expected.”

– Keith G.

“Working With Stephanie was a pleasure. She was very attentive and help with any questions we had throughout the entire process. She was very flexible and worked hard to get us the financing we needed.”

– Brandon W.

“It was a great experience Stephanie and her team worked very hard to make this purchase hppen. I will recommend her to friends and family. Thank you very much.”

– Roger P.

“Thank you. You were so very easy to work with and made a difference in the stress level that I experienced with this closing, so positive compared with prior experiences with closings.”

– Marguerite R.

“Stephanie,
Thank you, thank you, thank you! You worked so hard on our loan. We truly appreciate ALL that you did!”

– Rebecca & Justin H.

“My experience with Benchmark Mortgage was excellent. I was recommended to them by a friend who had only good things to say. I really didn’t think I would be qualified at this time for a home loan re-fiance due to some pending issues on my credit and my new employment… my own bank where I had my savings accounts would not process a refinance loan for me. Stephanie and her team worked hard to not only get my re-fiance approved- saving me thousands of dollars, they helped guide me in cleaning in my credit issues. I locked into the exact type of loan I wanted (30 year fixed rate) at a substantial savings. The process was quick and they made it easy every step of the way. There were no surprise fees, hidden extras, or unexplained expenses. I feel so much more secure in my new monthly payment. I would recommend Benchmark to anyone considering financing or refinancing a home. Professional, helpful, respectful, and efficient. ”

– Cassy S.

“We recently relocated to Charleston and were referred to Benchmark. Stephanie and her crew provided service that was professional, prompt, and pleasant. We highly recommend them.”

– Christopher W. A.

“We truly appreciate Stephanie, her patience, professionalism and knowledge during our loan process . We have purchased four homes over the years and this was the best experience in obtaining a home loan that we have every had. We would highly recommend Stephanie Medlock for obtaining a mortgage loan. Truly, she was a blessing to us.”

– The McKelveys

“Stephanie,
I just have to say you were AWESOME!!! Thank you for everything you did from beginning to end. I have to say,out of everyone involved, you were the best!!! Enjoy the accolades!! Again, thank you for everything from taking the time to explain things, working with me on the closing costs, and spending the late nights after putting the kids to bed to respond to e-mails. It did not go unnoticed by me and was absolutely evident throughout the process.”

– Wes & Katrina

Zillow Reviews

“Stephanie was amazing! We are new home buyers, and she guided us through the process and made sure we got the best % possible, during the crazy Covid economy. She is also continuing to keep in contact with me to help increase my credit score and refinance.”

– user22961019 from Hollywood, SC via Zillow

“Stephanie and her team were knowledgeable about the market and very helpful in getting us the best loan for our situation. The closing process was seamless and timely.”

– holliW from Mount Pleasant, SC via Zillow

“We have used Benchmark Mortgage several times now. Stephanie and her team are very knowledgeable and offer the best options for each situation. We have sent our kids and clients their way. The staff is very responsive, helpful and always friendly.”

– Marcia from Summerton, SC via Zillow

“As a first time home buyer, there were certainly a lot of things to consider and figure out. Stephanie was very helpful every step of the way, and has always been responsive to my questions and concerns. I have already sent several friends her way. I am so thankful she helped me get my own home at age 25! YAY!”

– kyle2573 from Charleston, SC via Zillow

“I worked with Stephanie Medlock at Benchmark Mortgage to finance our newest home. While this Zillow review limits the reviewer to a “5-star” rating system, on a scale of 1-10, with 10 being the highest rating, I would rate Stephanie Medlock a 20. Although she works with the minutia of financial data and a plethora of it, Stephanie employs outstanding human skills, exercising kindness and patience all along the loan process. She is very informative and explains complex issues to a borrower in layman’s terms, without any pressure. I would highly recommend her to a good friend or close relative. Additionally, her staff of Matt and Reilly mirror the same high standards as Stephanie, but then again, it alls starts at the top. You will be pleased if you select her and her organization for your financial needs.”

– W.H. from Charleston, SC via Zillow

“Stephanie was recommended to me by my realtor and she didn’t disappoint. As a first time home buyer, Stephanie walked me through the process so I knew exactly what to expect. Stephanie is professional, patient and prompt. I highly recommended her and Benchmark Mortgage.”

– daniellenkey from Charleston, SC via Zillow

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